Dog Trainers: Let's Talk Money with

Jose & Laura Sierra

August 28, 2026

57 min

Automation Dogs Podcast

About this episode

Money. Debt. Retirement. What happens to our family or our dogs if something happens to us. In this episode, I had the pleasure of sitting down with Jose Sierra and Patty (Laura) Sierra from WealthWave…who also happen to be fellow dog trainers and the owners of Semper Amici Canine.

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Full conversation

Transcript

Lianne Shinton (00:31)

Hey everybody, I'm

Lianne Shinton from Automation Dogs and welcome to my podcast. I have not done one of these for a while, so I'm a little out of sorts because we have been moving to Florida. And today I have the pleasure of interviewing some folks from Texas who are dog trainers, but also have a background and a business to help us dog trainers with some of the plans for our future, finances, things like that. So Jose and Laura, welcome. How are you guys?

Jose and Laura Sierra (01:01)

Thank you, Lianne. Doing great. Happy to be here.

Lianne Shinton (01:05)

Happy to have you guys. This is the first time I have had someone on that's helping dog trainers with their future plans. So maybe share just quickly like the two businesses that you have, your dog training company and your financial money company.

Jose and Laura Sierra (01:27)

Yeah, absolutely. so I guess it goes all the way back to when I started, you know, working with dogs. in two thousand six. I I became a military working dog handler in the Marine Corps and I served two tours of duty in Iraq with my with my military working dog. when I got out of the military, I continued to

To work with dogs. I started getting into pet dog training. I worked with with TSA for a few years with their explosive detection dogs. I also did some private security work out in Indonesia with working dogs. And around 2016, I attended Star Mark Academy and graduated from their canine training and behavior specialist school course.

And from there just w continued to train dogs until about twenty eighteen. I started to do basically start my own business and we've been in operation Semperamichi K9 training since since about two thousand eighteen and to and and you know until or we're presently going. So

So that's the that's pretty much the history on on our business. You know, we're we're based out of Umble, Texas, which is a northern suburb of of Houston. And couple years ago, we basically were looking for for help with our own private our personal finances. so as we were looking for help with our personal finances, we came across this company and

We spoke with somebody there and they not only s they not only helped us with our personal finances, but they educated us. They told us exactly, you know, what steps to take based off of where we were currently at in our lives and what we you know what we wanted to see in the future, you know, how we wanted to to live, you know, pre and post-retirement. So

That information was very powerful to us. The education alone was was worth meeting with this you know with this man who has become our mentor. And since then we've been able to get out of debt. We we have built an emergency fund for for ourselves, and we have started to put our money into places that will grow for us and allow us

to get to where we want to be in retirement. And so we thought, you know, we we thought, well, this is something that that dog trainers need. This is something that dog trainers don't think about. and and I say trainers because because that that's my industry, right? But but pet professionals in general, do not think about it. You know, I'm gonna be training dogs or I'm gonna be grooming dogs until I'm eighty years old. You know, that was once my way of thinking.

And as I get older, I'm like, yeah, maybe that's maybe that's not something that that I can actually do feasibly. So so this has been something that I feel, you know, or that we felt that we can bring to our pet professional you know industry where

We can help people un understand not only what to do, but why it's important and and how they can live that type of life that they that they want to live in in retirement and and overall. So I wasn't the first one to get into it. you know, Patty was was was the one that kind of spearheaded that for us a as a family, just kind of you know, dove in. I I'm very much still involved with with our dog training business.

so she's you know, she's been running point on it. you know, and I and I help her and I and we do we do education together, you know, we educate people together, whether it's individuals, businesses, nonprofits. Nonprofits, you name it. So I'll let Patty kind of talk about, you know, what kind of got her into it before I kind of say what drew me to it. Well just really

Lianne Shinton (06:04)

Yeah, that would be great. And

l just to clarify, Laura slash Patty, I just wanted to ask before you start,

Jose and Laura Sierra (06:11)

yeah.

Lianne Shinton (06:13)

were you guys together in like 2006? Like or so you guys have been through all of this together. Starting this dog training

Jose and Laura Sierra (06:23)

Well in two thousand six.

Lianne Shinton (06:25)

life and him being deployed.

Jose and Laura Sierra (06:30)

So Jose and I actually got together after he got out of the Marine Corps.

Lianne Shinton (06:36)

Okay.

Jose and Laura Sierra (06:36)

we we reconnect well, we went to high school together and I actually did not like him. I thought he was rude. I had to I I mean that's the truth. I but he was obviously we're in high school and I was a nerd and and he was not. you know but we reconnected right before he got out of the Marine Corps.

and so I was there for the transition back into civilian life with him. I was there for his deployment into Indonesia and just, you know, the journey of transitioning back to civilian life. I was there for all of that. Yeah.

Lianne Shinton (07:14)

Wow.

I I think one of the the big things f that I found in in life and in everybody is money is a big friction point for a lot of couples. And you guys have

you know, face that head on and made a plan and you're aligned in it. And I think that's the piece where sometimes there's a disconnect there and and that can cause a lot of problems. And us being dog trainers, a lot of us are like mom and pop shops. And you know, it's it's a lot of friction trying to run a business together. And but I think money is even a bigger cause for arguments and divorce and things like that. So

It's just so interesting to learn from you guys today. And I just wanted to kind of point that out. And then so he Jose was actually overseas sent to Indonesia. Is that was that stressful?

Jose and Laura Sierra (08:14)

my goodness. It was incredibly stressful. sometimes I wouldn't hear from him for a couple days at a time. Because you know, with with the internet back then, it wasn't the best. So we would have Skype dates and sometimes he wouldn't show up for the Skype dates because the internet was weird. So yeah, we went through a lot. I feel like our our entire

relationship and marriage has constantly been going through trials. and we get through them. And what's beautiful about I know you mentioned a lot of couples go through divorce or there's a lot of friction when they go into business together. For us it's actually been the opposite. It's been such a fun experience to have the dog training business together and also have this business together. I feel like it's brought us

even closer and there's just a stronger alignment on so many different different levels. So I I feel so blessed to be able to say that.

Lianne Shinton (09:19)

And what yeah, Jose mentioned that you kind of started you guys off on this path. Like what was it that pivoted you into this for for wealth wave?

Jose and Laura Sierra (09:31)

Yes, so it's very similar to dog training in that you know how before clients come to us, they're like, Well, you know, I did something on YouTube, I researched this on TikTok, I saw this trainer over here, so they're finding bits and pieces from everywhere. That was me. I was Googling, I was reading books, I was doing all this stuff, but when it came down to actually taking action, it was very difficult to take action.

Because I was so confused. I didn't know what was the first step I needed to take. So when you come to a professional, you're dealing with one person, and the person is able to customize what's in front of them. Just like with dog training, right?

Lianne Shinton (10:13)

Make a dog trainer.

Jose and Laura Sierra (10:14)

Exactly. You wouldn't trait treat this dog the same you would treat another dog. You adapt and you work with whatever works for that dog. It's the same thing with finances. So when we met our now mentor, he was able to do a financial analysis.

saying, hey, this is what you want to do first. This is what the what makes the most sense with your situation. At the time I had a couple of retirement accounts from previous previous employments and so or workplaces. And we were able to roll over my money and it's incredible because I check I check my retirement accounts quite frequently. and to see the massive growth in only a few years is

In it's just a great feeling. It it feels good, you know, it feels good to see it go up. and I know that when I bring this information to clients and they take action, they get to feel that as well. so it's a a very rewarding experience to have.

Lianne Shinton (11:14)

I just wanted to take a deeper dive on what you just said because I think a lot of us we look at Amazon and we make a purchase and we feel really good about that purchase. you know, we we're you know, getting new furniture. Like I just moved and I'm like, I gotta go get new furniture. Like it feels really good at the time, but it also feels damn good not going out for dinner every night and not

shopping on Amazon for some things and then looking at that bank account is just that feels really good too. So how did did you want to maybe comment on a little more on that? Because I feel like that's something people miss is watching their bank account grow.

Jose and Laura Sierra (12:00)

Yeah, well, I mean, it feels good to see the opposite, right? So like you mentioned when you buy something from Amazon, all of a sudden if you check your bank account, it keeps going down. So

Lianne Shinton (12:14)

Yeah.

Jose and Laura Sierra (12:16)

having that sense of of gratification, like wow, I made the right move. it's it feels it just feels really good to to experience that and to know

So something that I kind of want to mention too is when we sit with our with our clients, we go over finding out what your financial independence number is. So the financial independence number is the number that you want to strive for and it lets you know that you can retire. so a lot of times people relate retirement with an age. Like they're like, okay, I'm gonna retire at sixty-five, but can you truly retire at sixty-five?

How much money should you have saved so that you can retire? That's why sadly sometimes when we go grocery shopping, like we'll still see an attendant in their eighties and they're still working. And sometimes you're like, Well, why are they still working? Like they might be getting social security, but that's not enough. They should have saved a little bit more. Maybe if they would have received this information sooner, they wouldn't be working still, you know? Yeah, absolutely.

It's it's one of the things that that drew me to to the business as well, the b to do this, to to be able to to help other people that have been in the same position that I once was, that, you know, I wish I would have received this information before I ever even joined the military. so that's been an that's been another community that I've been that I've been

passionate about helping is is our veteran community and and our military community. the kids that go into the military bef you know should know this before they go in so that they know what they should do. So that twenty years from now, when you're retiring at, you know, most you know, if if they went in when they were eighteen, at thirty eight, forty years old, you're re you're retiring, but can you really retire?

Right. I know I see a lot of veterans that still have to work another twenty years in order to actually retire, in order to be able to to enjoy that retirement. And so have being able to to to to educate them and being able to help them make these things happen and understand

how to how to manage their their finances through life, how to protect their their finances, how to how to grow their wealth and and actually create generational wealth. That is you know, that's very fulfilling for me.

Lianne Shinton (14:57)

I bet. And as you say that, you know, I of course when we were first talking, I'm thinking of Brett and I, but when you say that, like his little brother's in the Navy, and you know, he's probably gonna make all the mistakes and stuff that we all make, but it would be nice to have a path to wealth.

laid out for him so he doesn't make all those mistakes and have to learn the hard way like you know the rest of us because it's it's nice when someone's already kind of been through the pain and can be your guide in this. what would be something you guys do that helps you stick to a budget?

Jose and Laura Sierra (15:40)

Yeah, it's a really good question. So I would say like check-ins. So I mentioned that we do the financial analysis with our clients. I try to do a financial analysis for us every quarter just to make sure we're still on track to meet that financial independence number. so that helps. And I have a couple clients that have asked, Hey, can I do that? Can I meet with you every you know, usually we meet up once a year just by default.

But some people have asked me, hey, can I meet up with you every quarter? Or can we meet up maybe every other month and just kind of see where I'm at with everything? Am I closer to meeting that number? What can I do to, you know, figure out my debt? How can I get out of debt? And so just having those check-ins and even as a couple, communicating, hey, this is what came in, this is what's going out. We had an emergency, we had to take one of the dogs to the vet.

You know, we're we're short a couple hundred. what can we do? so it's it's important to kind of check in with each other too if you're in a relationship or if you're married. it's good to check in with your partner as well and having those conversations and kind of getting rid of that stigma where you don't talk about money. it's important to talk about it. especially if you have children, like start teaching them about this stuff. Cause I remember

As a child, my mom, my mom would she would do her, you know, her bookkeeping at the end of every week. My mom was always on top of her finances. My dad not so much, but my mom was. And so sometimes I wonder if if they both communicated better about their finances, if maybe they they would have not gotten a divorce eventually, you know. so

Yeah, I just think it's it's important to talk about money, not just amongst your yourselves, but educate your children as well. And stop using phrases like money doesn't grow on trees and sometimes I think parents put this mindset around money without thinking about it with for their children. They transfer that that idea when really we create we can create our own wealth, you know?

and that's something else that that we educate on and we talk about in the books that we that we go over. you can see here on the screen, all of our clients get a book. we generally give out an ebook after our first meeting, and after our second meeting, once we go over what what you want to put into action, we mail you a physical book.

We have our next generation book for younger people under the age of like 35. we have the How Many Works for Women, which talks about women at different stages in life, women that are 18, 38, 50, all the way up to their 80s. it even talks about domestic violence. All kinds of topics that are very specific to women are in that book. and then we have our our original.

book which is how many works don't be a sucker which is a pretty great book overall so just wanted to plug those books in as well

Lianne Shinton (19:01)

Yeah, and I

I love those tips too. I there was something that stood out to me, and it was when you were talking about the kids and you were talking about remembering your mom and your dad and how they were with money. And it would make me think how impressionable kids must be, because as you were saying that, I'm thinking, I am very frugal, and I my mom was very frugal, and my dad was just a spender, very showy with his money.

But I l definitely didn't go in that direction. I went more where my mom was. You it it's yeah, I think there's definitely something there as a child. So you have to be careful if you're out there being showy and buying all your new cars and stuff. The kids are paying attention and they might not end up making the life choices that you might want for them. So

Jose and Laura Sierra (19:52)

Definitely. Yes. And then also just like the wealth transfer, you know, going back to to like Jose touched on generational wealth. there is a wealth transfer that's that's happening actively right now. as you know, women outlive men and there are

There's a wave of baby boomers that are retiring and as they retire, maybe, you know, they start transitioning and passing. And a lot of times that money is left to their spouses, their wives. And so there's about believe thirty trillion dollars that are about to lay in the hands of women worldwide.

And so it's important for women to be educated in their finances so that they know what to do with that wealth once it lands on their laps. So that's something that I just really wanted to also like educate people on. It's important that everybody learns about money and how it works and how it can work for you versus you working for it.

Lianne Shinton (21:01)

And I think you know, when you you've mentioned women, a lot of times a couple, one of them will handle the finances and then the other one doesn't even know what accounts they have or credit cards and what's going on over there. It could be bad or could be good. I don't know. so maybe if you could share a little bit about and it's it's not specific to women, but just one of the the people in that couple, not.

Be knowing what's going on. And then what if something happened to that other person? You're like, I don't even know how to log into Bank of America over here.

Jose and Laura Sierra (21:36)

Yes.

Yeah, I mean that's very important. some a lot of times and and you'd be surprised. We talk to a lot of families that that the that the the man does handle all the finances. And then we also talk to a lot of families where where the woman handle all handles all the finances. So the the point is like it shouldn't just be one or the other. You should both know exactly what you know what you have and what you don't and

what's coming in, what's going out, and make a plan for what, you know, what happens if one of us is no longer here tomorrow. You know, what happens if one of us is all of a sudden incapacitated? Right. that that stuff you you need to know that stuff so that you can so that you can continue to move freely, you know, about your life and you know, and not have any hangups when it comes to

you know, to money or like if something all of a sudden stops or if this person's suddenly, you know, is hospitalized or or God forbid passes away. And it's so important to have it in writing. so important, not just not just logging into like you mentioned, like logging into Bank of America. It it's also important to figure out your estate plan. You know, if you own a home, if you have children

Where are the kids gonna go if God forbid something happens to you and your spouse or you and your partner? What's gonna happen to your dogs? Who's gonna take care of them? If you have a behavior case for your dog, can your sister that said she'd take truly handle that case? So yeah, I I love that I love what we do because we literally cover it all. We lead with education, we talk about how you can get out of debt.

We talk about how you can build wealth, how you can protect wealth, and how you can leave a legacy for your family. We cover it all. I love it.

Lianne Shinton (23:38)

Tell me a little bit more about pet trust.

Jose and Laura Sierra (23:42)

Yes. So we're actually gonna be having a webinar next Thursday, September third, for dog owners, dog trainers, anybody who owns a dog is welcome to come. We're going to have Jerry Kane, the founder and owner of what is inherit guard and plans USA. And so he's going to be going in depth on pet trusts and what it all entails.

how you can either just have a pet trust or add it to your estate plan. and Jose, I think you have some some statistics to share. yeah, I mean it it's kind of crazy because only about 26% of people that are dog or pet owners, should I say, only about 26% of pet owners actually have their pets in an estate plan. Right. And

That that's pretty low considering, you know, that's one of the things that people, you know, what what's gonna happen to my pet if something happens to me, right? Like I was talking about before, you know, with the with married couples, it's not just married couples, you know, it's it's your kids, it's your pets, you know, and and nowadays pets are pets are more family than they've ever been, right? we want we want to do everything for our pets. So what happens to, you know

to my pet if something happens to me.

Right. You so you have to have that, you have to have that plan, you have to have that in writing, you have to figure all that out because it's not just, it's gonna be, you know, my pet's gonna go to this person. Well, what level of care is your pet gonna receive? Do you want to leave money to your pets? Do you wanna designate do you wanna designate somebody to take take care of your pets, a caretaker, a trustee, to to oversee that caretaker? do you want

do you want someone to oversee the or a board to oversee the trustee and the caretaker and make sure that everything is going well, that the money that you left for your for your pet or your pets is going to be distributed the way that you you know that you want it to. And then what happens after that last pet passes away? If you have extra money, where's that money gonna go to? Right? So it's more than just who who do they go to?

You know, it's it's

Lianne Shinton (26:12)

Yeah.

Jose and Laura Sierra (26:13)

making sure that they have the proper level of care that they had with you when when you were alive or

Lianne Shinton (26:20)

Yes, and I can speak from first hand experience. I have I am part of someone's estate planning. So I know that I get their dog if something ever happens to both of them and a big chunk of money comes along with that dog so that I can make sure that he is taken care of and it's a lot of money. So I could see making sure that there's somebody available to make sure that that gets spent on.

It's funny, but

Jose and Laura Sierra (26:52)

Yeah.

Lianne Shinton (26:53)

it's it's a serious frickin' Malinois. Like it's no joke. So you you've

Jose and Laura Sierra (26:57)

Yeah. Yes.

Lianne Shinton (26:59)

gotta make sure that he doesn't get put out into the world and do something naughty or something happens. So you yeah, it's a lot of

Jose and Laura Sierra (27:05)

Absolutely. Yeah.

Yes. And in most states, I believe it's forty-three states now, they consider pets property. So that's why it's very important to have it all in writing.

Lianne Shinton (27:18)

Yeah.

Jose and Laura Sierra (27:19)

Yes. Because if you know, like like you said, a malinoir, right? pr they're they're they're intense, right? So what's gonna happen if nobody can handle that that malinois, right?

So if something happens, right, they could end up in a shelter or they could end up being euthanized. Right. so so it's like,

Lianne Shinton (27:41)

Yeah, absolutely.

Jose and Laura Sierra (27:42)

hey, no, you know, my my trainer knows exactly what to you know exactly what to do. Or, you know, whoever you designate. But instead of it them going, Okay, well, next of kin, here you go. Next of kin is like, I don't know how to handle this dog.

Lianne Shinton (27:55)

Yeah.

Jose and Laura Sierra (27:56)

And, you know, and then what happens from there happens. So And it's interesting,

Going on talking about pet trusts, while we were at IC IACP last week, I had a trainer come up and she was like, my god, I need to share this with all of my clients because I already have two dogs that were left to me with no trust. I just couldn't help but but feel bad and I had to take them in. And how sustainable is that when you have your own business, your own dogs, your own family.

Like how truly sustainable is that if you just start taking every single client's dog? you know, it's it's a conversation that

Lianne Shinton (28:36)

Yeah.

Jose and Laura Sierra (28:36)

needs to be had.

Lianne Shinton (28:38)

Yes, absolutely. Now you mentioned the IACP. How was it? Were you guys did you get to talk to a lot of people and find that they were like, We need this? I bet.

Jose and Laura Sierra (28:48)

yes, it was great. It was

amazing. It was an awesome experience. I would highly recommend that if you've been kind of wondering, should I go to this, absolutely go check it out at least once and get to meet other trainers, hear different perspectives, hear what other other dog trainers are offering for their clients and just make new friends. It's it's a really awesome experience.

Lianne Shinton (29:14)

Next year I think it's in Washington D C. Are you guys gonna plan to go to that one?

Jose and Laura Sierra (29:18)

Yes. Yes.

Yes, we will definitely be out there. Yeah.

Lianne Shinton (29:24)

We're definitely going to that one. I've I've

kind of been on the outskirts, but I've never been able to like tour DC. And is it happening during the week? Was it like a Tuesday to Thursday or something I saw?

Jose and Laura Sierra (29:38)

Yes, it was a Tuesday to Thursday.

Lianne Shinton (29:41)

So that way you could do the weekend before or after as like tourist time. I love it. Okay. I'm excited about that

Jose and Laura Sierra (29:46)

Yeah. Yeah. Yeah, it was it was great.

Lianne Shinton (29:49)

one. And so you have the IACP that you just did, and then you've got the the webinar that's coming up on you said September 9th.

Jose and Laura Sierra (29:59)

So we have we actually have two webinars. We have how many works for pet professionals on September second. And on September third is when we're going to have the the pet trust. So it's called train for train for today, plan for tomorrow, learn everything about pet trusts.

Lianne Shinton (30:18)

Okay, and then how can people get signed up for the webinars?

Jose and Laura Sierra (30:24)

Sure. So they can click on the the flyer that we're going to provide to you. there's a a link on there that they can click and they can sign up that way through Zoom and they'll receive a link and they'll be able to to join us.

Lianne Shinton (30:45)

Okay, perfect. And then your website is beautiful. What's the website URL? Just so folks can look it up.

Jose and Laura Sierra (30:52)

Sure, so it's

it's wealthwave.com slash the Sierras.

Lianne Shinton (30:57)

Okay, excellent. And I guess back to when you were talking about got out of debt. I've followed like Dave Ramsey, I've read a book or two there. and that is definitely something that he preaches is to pay off your credit cards and stop using your credit cards. would you guys agree?

Jose and Laura Sierra (31:19)

Absolutely. Absolutely. To a degree. not to a certain extent. Yeah, not necessarily that you have to stop using them, but you have to be more conscious of the way that you use them. so I'll give you a little tidbit you know, here, but there's there's something called the the rule of seventy-two. All right. Have you ever heard of the rule of seventy-two?

Lianne Shinton (31:40)

No.

Jose and Laura Sierra (31:41)

So

The rule of 72 is basically a mathematical equation that will tell you how long it takes for your money to double with compound interest. So that can either work for you or against you. Right? Credit cards work against you. Right. you're you got anything in your like like savings accounts that give you maybe like point zero.

15 you know percent back on on your money. rule of 72 basically is 72 divided by the interest rate. If you do that, you it'll show you how much time it'll take for your money to double. Again, with credit cards, loans, and things like that, it's gonna work against you. you know, with your retirement accounts and and different savings accounts, high-yield savings accounts, that's gonna work for you.

I always like to say

Lianne Shinton (32:41)

I see.

Jose and Laura Sierra (32:42)

you also you also wanna take things like inflation into consideration. And that's usually steady around a two point eight to three percent. so you also wanna take that into consideration when growing your money. but typically those credit cards are gonna hit you a lot harder than than any, you know, than a lot of things that can grow your money. so you definitely wanna be careful with those with those credit cards, especially the way the interest rates are nowadays. yeah.

Lianne Shinton (33:11)

Yeah, and you mentioned growing your money and having like an investment account and that the you know the interest is working for you. I think it was literally like yesterday that Brett said to me, like, you gotta look at our finale day account. Like it's amazing how fast the money is growing in there. So is that something that you would recommend? Is that people are paying into like it's is it an IRA? Is that what it's called?

Jose and Laura Sierra (33:37)

Absolutely. There's so many there's so many things out there nowadays. there's accounts out there that will even give you up to 20% in interest. It's just people don't know about them. I'm glad that you

Lianne Shinton (33:50)

Answers.

Jose and Laura Sierra (33:51)

mentioned Fidelity. Fidelity is also on our platform. So we have over a hundred and forty different companies that we work with. and we we make sure that we customize a plan for the client in front of us. So if it makes sense that

maybe Fidelity is the best company to go with, we'll pair you up with them. If, you know, a different company like Franklin Templeton is better, then we'll pair you up with them. It really just depends on what we see is going to help you the most wherever you are. Yeah. Yeah. It's it's it's definitely a colleague of ours said this recently and it really hit it was like it's it's like a tailored suit, right? You

You can say, yeah, I'm a large or I'm a medium, but is that suit really going to fit you? Right. No, and the sleeves might be a little bit short. You might kind of feel a little bit weird in them, right? But if you go to a tailor who can take all the measurements that they need to take to know exactly what kind of suit you need, exactly the different sizes, you're gonna get you're gonna get that suit that you that you always wanted. Right. So so it's definitely it's very

It's very customized to where you're at. A lot of people will say, I don't need that because I don't have money. Well, that's why you need this. Right. It's it's it let's

Lianne Shinton (35:12)

Yes.

Jose and Laura Sierra (35:12)

figure out what's going on. Let's let's talk about it. Let's see how we can you know, how we can help you. you know, because what no matter what stage you're at, that's where we start. Right. And we and we build a roadmap for you to understand how to get from where you're at to where you want to be.

Lianne Shinton (35:34)

That that is amazing. And I think that it's it's something you want to get excited about. Money is something you, you know, you want to get excited about this plan for your future and lean into it. Because I was looking at some statistics that like Dave Ramsey was talking about, probably, and it was the wealthiest people are not who you would think are the wealthiest people, it's the accountants.

teachers and when I heard teachers it made me think of my mom. So she's a teacher and her husband was a firefighter that my stepfather was a firefighter. And she is just like, you don't have to worry about me. I'm good. Like she's traveling all the time. Like she's so brilliant about her money and she helped my my her mother and you know just a teacher mentality. I think that she the way she, you know, just ran her life and her finances, it

it paid off. Whereas, you know, my father who is very like entrepreneurial and like showy and everything, like nothing, nothing over there, but the teacher mentality. So lean into it 'cause then you can be like my mom who's like, I went to Africa last week and it's like, my gosh.

Jose and Laura Sierra (36:50)

Yeah. Yes, absolutely. And I'm so happy that you mentioned your mom being an educator because a lot of people on our team are educators. They ended up leaving the profession entirely entirely because they're like, I can just teach people over here and help them at the same time help myself and you know, go from there. And that's why we have this golden apple is because we're truly educating people about money. Yeah. Yeah.

And and this is

Lianne Shinton (37:20)

Yeah, and you guys are educators

for dogs and their owners too.

Jose and Laura Sierra (37:24)

Yeah, yeah, it's it's it's it's in our blood. it it's

Lianne Shinton (37:28)

Yeah.

Jose and Laura Sierra (37:30)

like you know, when when we do this it's it's such a fulfillment because yes, we are educators, we want to teach, we want to we want to help not only not only our own families and our own friends, but we this is ed education, this is information that you don't get in schools.

They don't teach this in schools.

Lianne Shinton (37:53)

Yes.

Jose and Laura Sierra (37:54)

I I I the most the most that I received in school was this is how you balance a checkbook. That was it. And and it didn't teach you about, you know, saving and about borrowing. It didn't teach you where you should put your money, where you know, retirement accounts. They don't teach you any of that. Taxes. Taxes, taxes.

Right. So

Lianne Shinton (38:21)

And it's so weird

because like the teachers are like, you know, rolling in the money, like but they're not teaching it. Sorry, mom, sorry. Hope you're not listening.

Jose and Laura Sierra (38:26)

Yeah. Yeah, and yeah, absolutely. Absolutely.

And it's it's it's it it's education that really it's available if you have enough money. Right? It's available to the to the one percent that can that can afford these these you know you know these these hot shot, you know, financial gurus and advisors. but what about

the people, you know, that actually need this. What about the 99%? Right. So so that's that's who we're trying to reach with this, right? Everybody deserves this education. Everybody deserves to be financially literate. Right. it's very dangerous to not be financially literate. So, you know, that's that's the passion right there. That's the that is that that's what what is driving us in this business right

Lianne Shinton (39:25)

Yeah, I it's a clear picture of the negative and the positive. Like you mentioned, the shopping Amazon, it feels good, but you watch that bank account go down. You budget, you watch that bank account go up. Like it's it's a balancing act, but seeing it go up and and having investments going up, it's it that's the good feeling to lean into, not that good feeling you get for a few minutes when you purchase on Amazon or go out to a restaurant and eat, have a really fun dinner.

But yeah, leaning into just relax a little bit and watch that money grow.

Jose and Laura Sierra (39:59)

Yes. Exactly. And and nowadays there's there's these there's all sorts of apps that can help you understand what's going in, what's going out. for for me I use the Rocket Money app. you know, I'm not

Lianne Shinton (40:12)

Okay.

Jose and Laura Sierra (40:13)

I'm not affiliated, I'm not trying to plug anything. But but that's what I use for myself because I can see what's going in, what's going out. I can see how many subscriptions I've signed up for than I don't use anymore.

that I need to get rid of, you know, we we try to cut down on like our subscriptions and if we're and if we want to get another one, we cancel one. So that we're not always paying for so many things. so so that definitely helps us to keep track of you know, of what we got going on and and maybe we spent a little bit more money this month than we did last month and you know, yeah, that's so that's something that I would definitely recommend if if somebody's kind of

w either worried about, I don't know what's going on. Well that that will let easy that that's easy to to let you know, hey, you know what's going on. you know, connect it to your bank account and it tells you everything. And I will say

Lianne Shinton (41:10)

Yeah.

Jose and Laura Sierra (41:11)

the first time we did our financial analysis, as as my my now mentor was asking, Hey, how much do you spend on these subscriptions? We were watching it go up to like I think it got to like a hundred and fifty dollars on like

Apple music, Apple T V, Netflix, Netflix, Crunchyroll. Everything you can think of. We were like, my gosh, we didn't realize it was in the hundreds just to watch some streaming service. So, that was a big one. And even with the clients that I meet with today, it's the same thing. The subscriptions get everybody. And everybody thinks that they have less subscriptions than they actually do.

Lianne Shinton (41:53)

Okay, and you said that app was Rocket What? I've heard of it.

Jose and Laura Sierra (41:57)

Rocket money. Rocket money, yeah.

Lianne Shinton (41:59)

Rocket Money. Okay. Yeah, I've heard

of it. Very familiar, but I I'm definitely gonna be looking at that one. And I've heard this that subscriptions can really eat away silently. So that is a good

Jose and Laura Sierra (42:09)

Definitely.

Lianne Shinton (42:10)

tip. do you guys do like a a date night that's kind of budget friendly and are smart about it?

Jose and Laura Sierra (42:18)

Yeah. Yeah. So we so we kinda we kinda double dip sometimes on our on our pl on our date nights. so we enjoy pro wrestling. so we go to like local pro wrestling events and everything like that. And we also, you know, we we are also spons we'll we'll oftentimes be sponsors for them and we'll go out, we'll have a good time, we'll you know, we'll watch the local wrestling and and

You know, and at the same time, you know, prov you know, let everybody know what we do and and and try and try and help people along the way. And it's a write off. And it's so you write it off at the end. Yeah.

Lianne Shinton (43:00)

but I like

that though because I think it's important to have a date night and to have hobbies. Like for us, it's a bad investment, but we have an RV.

Jose and Laura Sierra (43:11)

It's

an awesome thing.

Lianne Shinton (43:11)

So

yeah, yeah, that's that's troublesome, but it's also given us so much freedom. You know, we've been to Yellowstone, we got to be on the road for two and a half years and create all these memories and things like that. And, you know, like well, other people like they drink or gamble or, you know, travel and and golf or whatever it may be, but we have our R V and that is, you know, our fun thing. It's healthy. So I I think it's it's good to to budget for a date night and

maybe to budget for dog sports, which can eat into our finances a lot.

Jose and Laura Sierra (43:46)

Yeah, yeah,

yeah. Yeah, but you do you do need to to treat yourself, right? Yeah, fill your cup. Yeah. Yeah. It's not about it's not about I guess

It's not about keeping you from having fun or, you know, making your life boring. No, you can you can do the things that you want and budget for it, right? Everything in moderation. And, you know, and and yes, it's very important to have those those date nights and and budget for for these things. We always say pay yourself first. Right. you you have to pay yourself first. You're you because you're paying all these bills, you're doing all these things, and at the end of the month, you're like, well, I'll use whatever I have left.

No, pay yourself first and then pay all your all all your other things. you know, whether whether you're saving ten dollars, you know, a paycheck or you're saving, you know, however much you can, right? but give yourself something and and s put that away and and budget for the things that you that you're looking to do and that the things that you're looking to have and and all that. I'm so glad you touched on that 'cause a lot of times people see it the opposite way.

And when you when we educate, hey, you you should be paying yourself first, their mind is blown. 'Cause a lot of times we're the last one. So we pay everything off, we go on a date night, we have all the fun and there and then you're like, snap, I gotta I gotta put something into savings when really you need to pay yourself first. You're you're the important one here. You're the one running the ship. So you gotta make sure you take care

Lianne Shinton (45:23)

Yeah.

Jose and Laura Sierra (45:23)

of yourself.

Lianne Shinton (45:25)

Yeah, you've got to have like goals a a like a goal to reach maybe at the end of the week or or whatnot. Yeah. Okay, some some fun questions. if Jurassic Park were a real park where there was real dinosaurs, would you guys go?

Jose and Laura Sierra (45:44)

Where there was no dinosaurs? No real dinosaurs. where there were real dinosaurs.

Lianne Shinton (45:46)

Real. Like it was real.

Jose and Laura Sierra (45:49)

Okay. I know she would. I'm into dinosaurs, aliens, all of that stuff. I love that stuff. So I probably would go. And I would go because she would want me to go and wouldn't go around me. but me by myself, no. I know how to read danger.

Lianne Shinton (46:11)

Okay, okay. Yeah, you've seen the movies, so you know how it ends.

if you could travel to any place in time, when and where would you go?

Jose and Laura Sierra (46:23)

that's a good question. That's a good question. I would want Yeah,

Lianne Shinton (46:24)

I know that one's kinda deep. Don't overthink it though.

Jose and Laura Sierra (46:29)

no, for me it's easy to answer that. I would I would go to like the peak of Mayan civilization. I would want to see exactly how they you know, study the stars and astronomy and how they created their aquifers and see the civilization at its peak. that's where I would want to go to.

I would choose I would choose some sometime in the future. I'd like to see, you know, where civilization gets to, what kind of inventions you know, have come out, what you know what people live how people live in you know in the future. Yeah, it's 'cause I'm sure it's not the Jets it's

Lianne Shinton (47:17)

and then if you guys weren't training dogs and you weren't wealth wave, you could be anything tomorrow and just have all the skill set, everything, what do you think you would do?

Jose and Laura Sierra (47:34)

That's good question. I think I'd wanna be an archaeologist. I think I going back to you know my

Lianne Shinton (47:43)

the Mayans too.

Jose and Laura Sierra (47:44)

civilization, dinosaurs, aliens, I'd wanna be an archaeologist and be beyond ancient aliens sometimes.

Man, I gotta go with Pro Wrestler. Yeah. I'd

Lianne Shinton (47:59)

Yeah.

Jose and Laura Sierra (48:01)

go with Pro Wrestler.

Lianne Shinton (48:05)

That's funny. That makes sense. That makes sense. Awesome.

Jose and Laura Sierra (48:08)

Okay.

Lianne Shinton (48:09)

Is there anything else that you would like to share about Wealth Wave or something to speak to our listeners, which are generally jo dog training entrepreneurs?

Jose and Laura Sierra (48:23)

Yeah. Yeah. I would say just know you're not you're not alone. And we were lost at one point with our personal finances. We got the help well partnering up with a financial professional.

And we're here to help you too. And it's all complimentary. We don't charge. We don't have a minimum. I know a lot of banks and places have a minimum. I saw I'm not gonna say the name of it, but they recently just said that they will not service anybody below five million dollars. And this is a company that used to service people that at least had a hundred thousand dollars in their retirement, now they're upping the game.

we're not like that. It doesn't matter if you have negative dollars in your account, doesn't matter if you have a million dollars in your account, anywhere in between. we want to educate you first and if you want us to help, we can service as well. So that's that's what I'd like to share with our people in the dog training industry. Yeah. For for me it's it's you know, it it can be scary to look at your at your numbers, at your

accounts, especially if you've been neglecting them for a while. we've been

Lianne Shinton (49:39)

Yeah.

Jose and Laura Sierra (49:39)

there, you know, and we we know you know, that that it can be a little stressful to to dive into that stuff and and start to kind of shake out the cobwebs and all that. But you don't know what you don't know until you know. Right. And so we're here to help you through every step of the way. All right. We

You know, we're not just it's not just one you know, if we help you, it's not one time we're gonna keep in touch with you and we're gonna make sure that that we that we help you through each stage of the process. like I said, you don't know what you don't know until you know. So that's for me that's that's one of the things that I wanted to to make sure that, you know, we kinda gave you is is, you know, we can help and we've been there and

you know, we'll help you every step of the way so that you know exactly what you have and exactly what you need to do to live the type of life that you want to live, not just in retirement, but everywhere leading up to it.

Lianne Shinton (50:44)

Yeah, I like that you identified, yes, it is stressful and it is scary. but like you said, Patty, that you're not alone. And I know for me, even if I have money in the bank, I don't even want to see a bill. Like I don't nobody wants to see a bill. So I have like this aversion to it, and I'm like, okay, well, I'm gonna have to like open this up one day.

Jose and Laura Sierra (51:05)

Yeah.

Lianne Shinton (51:06)

it it's even I just don't want to spend money. I want to save money, and I'm I'm kind of that side of things.

but so when you said e it's stressful and it's scary to look at that stuff, to learn it, it's it's so important and you're not alone. So I love that message.

Jose and Laura Sierra (51:24)

Yeah, you you you take the power back when you learn about it, right? And learn how to take control.

Lianne Shinton (51:31)

It's like dog training.

Jose and Laura Sierra (51:34)

You know. There you go. Yeah.

Lianne Shinton (51:36)

Awesome. Okay, well we will see you on your webinars September second and September ninth, correct?

Jose and Laura Sierra (51:44)

Yes. September second and September third. They're back to back webinars.

Lianne Shinton (51:48)

back to back.

Okay. And one is on making your money work for you. Was that it?

Jose and Laura Sierra (51:55)

Correct. We're just gonna touch on some basic foundations that can help your money grow and then it should have been taught in schools. And then the set the

Lianne Shinton (52:04)

Mm, Mom.

Jose and Laura Sierra (52:05)

the third, September third, we'll be talking to Jerry Kane from

Lianne Shinton (52:09)

Pinterest.

Jose and Laura Sierra (52:10)

Inherit Guard to talk about pet trusts.

Lianne Shinton (52:13)

Perfect. Great two topics. Awesome, guys. Well, thank you so much, Patty and Jose, for joining me today. Everybody, thank you for listening. I'm Lianne Shinton and thank you for listening to my podcast. I hope you got some great takeaways and I hope we'll see you on Jose and Patty's webinar.

Jose and Laura Sierra (52:34)

Thank you, Lianne. Thank you so much, Lianne

Lianne Shinton (52:37)

Thanks.

Adam G. Katz

33:48

Yeah, so this is really cool. Copywriting, not copyright in terms of like, you know, when you write a piece of music and then you copyright the music, but writing copy is the art of writing persuasive text that persuasive words that get people to take action. And so the whole concept behind copywriting and advertising in general is that you can A -B test different words, right, to figure out what gives you the best response. So if I write one ad, as we call that, the A, and I use the word, the phrase, invest in your dog's happiness. And then I take the exact same ad with the exact same image and everything's the same, but I just changed the headline and I changed it to we can train any dog. So a recent test that I did, you know, you can run those two ads with Facebook or with Google, whatever you're using, and you can find which one gets the most clicks, which one gets the most sales just by changing. the words in one line of text, you can get three times the amount of sales or more from one versus the other. And so to me, it's still like magic. It's like, wow, I can figure this, I can figure out what words work better than other words and just by changing the words, I can make more money or I can reach more people or I can help more dog owners. It's crazy, it's like magic, right? So especially with Google Ads over the years, we were able to test and figure out and the sales letter that we used for dogproblems .com to sell the membership site, we did extensive testing with that. And so we figured out, you know, what are the money keywords? What are the keywords that get people to click and to take action? And so, and Facebook's an amazing platform for that because you can get so detailed. So it's minuscule detail. about what works and what doesn't work. So it's really pretty cool. The more you can study in master language, the better the communicator you're going to be and the better communicator you can be means that you can... You have more success with your clients, you can have more success with your love life, you can have more success with your business, with your family, with your kids. It affects everything. Like the words that you use, you know, changing, sometimes just one word can have a dramatic effect on the results that you get. And so for me, I'm very passionate about that.

Lianne Shinton

36:29

You're very passionate about this topic and I think it's something that most of us don't even think about. And nowadays I just use chat GPT and I think it's actually making me dumber. But I guess one question I had as we were starting to think about like text that's going to attract people to your business is, you know, knowing in the news, like they say, don't watch the news because the news.

Adam G. Katz

36:40

Hehehe.

Lianne Shinton

36:55

makes everybody negative. It's kind of falsified. And there's been studies that show that there's like a 63 percent higher click through rate and this and that if you're publishing negative news, if you're making people worried and stressed about tornadoes and terrorism and all that kind of stuff, people are going to watch. They're going to tune in. So I wonder. and you would probably be a good one to answer this, is there some way we could use that when we're trying to attract people without being too crass? But if we talked about like, hey, dog's getting hit by cars, you get training and you can avoid some of those things, dogs having foreign body surgery, is there something we could do kind of in the negative that would attract more people or would that maybe? get all the Karens upset and like unfollowing because we're talking about scary stuff.

Adam G. Katz

37:57

The answer is it depends. It depends on the context. So if I'm writing long copy, which is like, for example, if I push somebody to a landing page or maybe I give them a brochure, I want them to take something home and read about me or. If I'm being interviewed, like if I send out a press release, then yeah, I mean, conflict works great to get eyeballs. That's why you see so many of these Twitter threads just blow up because it's all about conflict, right? And the news, the news media loves conflict. So anytime that you can create conflict, that's a good thing for... in a certain context, right? So it depends. If I'm sending out a press release, maybe I'll invent, or not necessarily invent, but amplify or magnify a conflict that already exists. So for example, I've always been a balanced trainer, so I use tools to train dogs. I use prong collars, I use remote collars, I use choke chains, et cetera, et cetera. I use a crate. And the enemy to that are the purely positive trainers, and these are trainers who don't use any of those tools. They take a different approach, and I think that, I legitimately think it's... 90 % kind of a bullshit approach. There's maybe 10 % that is good. If you... put it in the right context, you know, puppy training stuff or certain types of temperaments, but in general, I think there's a lot of politics in dog training. And so what I'll do is I'll amplify that in the context of, you know, coming out as a white knight in my pressure releases to position myself as the person that's bringing you the real information, the actual dog training approach that's, you know, used by police dog trainers and search and rescue dog trainers and handicapped. dog trainers and stuff and isn't trying to sell you something to take advantage of you and rob you of your money, right? So there's, you're setting up a conflict there and the media loves that. The media loves if you come out and you've got an issue and you're angry about it and you're challenging about that. But I will say that in the context of your, for example, the copy, which is again the text on your website, I think there's a better approach and the better approach is simply, looking at how do you push their emotional hot buttons and talk to them in the language that they understand basically what we call enter the conversation in their mind, right? So... If you ask most of your dog training clients, before they're your dog training clients, they're just a prospect and they come to you and you say, what is it that you're looking for? And they usually have like one issue, like, he jumps up on me or he doesn't come when I call. So, okay, that's easy to fix. In general though, in addition to that, what else would really help you? And everyone pretty much says the same thing. They say, well, I just kind of want my dog to listen to me. I just want to get my dog to listen to me. Okay, so that's actually a headline that I've used. I listened to what people were saying and I used that as one of my headlines and it worked great. It's almost easy to a certain extent because what you're doing is you're listening to the language that they're using and you're entering the conversation in their head and I just want to get my dog to listen to me. And so you slap that headline on the top of your website. Here's how to get your attention. Nashville dog owners, here's how to get your dog to listen to you anywhere you go, right? And boom, it connects, they understand, you've just pushed their emotional hot button. And then the next process, of course, is using different tactics, like features and benefits, not just listing features, but also listing benefits. So the feature is you get to teach your dog to come on command. The benefit is that you never embarrass at the dog park again. You know, the feature is you get to teach the dog to lie down and stay down. The benefit is that you can take your dog with you to Starbucks and have him lie down. And when you go in to get a napkin or another bagel or something, you can come out, he's still going to be there, right? So, so features and benefits make your website more persuasive, make your advertising more persuasive. Testimonials written the right way, not the wrong way. The wrong way is, hey, Lianne's an amazing dog trainer, dot, dot, dot, Susan. L, right? And it's a picture of a dog that looks like you bought the picture from istockphoto .com. It's not credible. It doesn't persuade anybody, even if it's true, right? So what we do, we do a done for you dog training business website where we take care of all this stuff so you, the dog trainer, doesn't have to figure it out on your own. I've already A -B tested all this stuff and so we basically plugged your name and your photo and your services into my template that I've created and A -B tested and it works like gangbusters. So when you write testimonials, you want to have a picture of the owner and the dog so they can see that it's a real person and the client's first name and last name and the city and the state which... lends to credibility. It says, Hey, this is somebody that's actually in my, maybe in my neighborhood, definitely in my community. It's a real person. It's not just something that this dog trainer made up. This is completely not credible. Right? So you do testimonials the right way, not the wrong way. You incorporate social proof, you know, as seen on. XYZ magazine as seen in the something, the Beach Reporter, the XYZ Bulletin, voted number one dog trainer in Boise, Idaho for five years in a row. You put that on your website and that's social proof. It says to people, hey, it's not just. Adam saying, I'm the best dog trainer, you should come work with me. It's somebody else saying it. And so, for example, if you're walking down, you know, down a road and you end up walking behind two women and you kind of overhear the conversation and they happen to be talking about the best auto mechanic in Nashville. And they're like, this guy's incredible. And not only that, he's super cheap and he's super nice and I never have to wait. And they've got coffee in the lobby. They're just great, right? And I overhear them saying that, because they're not trying to sell me anything. Like they're not compromised. I'm like, hell yeah. If I need a mechanic, I'm going to go check out the guy that they were talking about, Jim Bob, right? But. If Jim Bob walks up to me on the street and says, hey, I'm a mechanic and I'm the best mechanic and blah, blah, blah, blah, blah. I professional dog trainer knows all of this stuff. Like if I pull on the leash at a certain time, the dog's gonna react this way instead of that way. Well, when it comes to marketing and advertising and copywriting, there are all these shortcuts and hacks you can use to get better results from your website and your advertisement and all of that. So the whole goal is that instead of having to spend a bunch of time and energy and money and you get 100 people who end up on your website and then one out of 100 calls you, what if you could just change what you have on the website, like the words and how you phrase things and go from like one in a hundred to like one in ten or maybe one in five. Where you've just 100 extra revenue without having to even spend any more money. So this copywriting stuff, strongly recommend that you look into and learn it because it's an applicable skill that will help all aspects of your life, but specifically your dog training business.

Lianne Shinton

46:17

Yeah, I've definitely experienced using content that my clients could relate to. I've done it wrong, where I say the word recall or reactivity and things like that, where my clients are like, what's a recall? And I'm like, yeah, of course they don't know what that is. You know, it's the come command. But how simple is that? But lesson learned.

Adam G. Katz

46:40

Absolutely. Yeah, yeah, you never want to use industry jargon. to non -industry people. It's like an in -group, out -group thing that industry jargon was kind of designed to help people in the group differentiate themselves from people outside the group. But when it comes to marketing and advertising, and that's fine when you're talking to other dog trainers, but when it comes to marketing and advertising, you want to speak the language of the client, of the average dog owner. And let's be honest, even when you're talking to other professional dog trainers, half the time, they don't know what those words mean anything, or they have different, different definitions than you do. So it's like, you know, you clear communication is so important and specifically words that push their emotional hot buttons so that, you know, you can get them to pick up the phone or text you or whatever means of contact that you're using. You can get them to take action. And so I've got a couple of books that I typically recommend to people who are just getting into it. Now, I'll give you a fair warning. Copywriting like anything else is a skill and it could take years to do. it really, really well. But at least if you know what good copy is, either you could, you know, make some improvements yourself or if you do hire a professional copywriter, at least you'll be able to see kind of what is good copy and what's not good copy. So one of the books I recommend is called Copywriting Secrets by a guy named Jim Edwards. You can get the book on Amazon .com. It's a really good book for people that don't know anything about copywriting. It'll really cover a lot of the basics. And the other one is called Cashvertising by a guy named Drew Eric Whitman. cash and advertising, cash for tizing. Also a really, really good book and that one's super easy to read. You could read it probably in a couple hours and knock that one out and at least get a basic understanding of what this copywriting stuff is. The number one mistake that new copywriters, specifically dog trainers make that I see when they try to improve the copy, the words on their website and their advertisement is that they write stuff that sounds like a spam email, right? It's like got a hundred exclamation points and it's this is the greatest thing you ever you know and it's too hypey so you have to learn how to to moderate to push their emotional hot buns without sounding like the guy that's coming out and screaming and yelling about how great your thing is because that doesn't actually sell anybody.

Lianne Shinton

49:13

It's fascinating. I'm more of an audiobook person, so I'm gonna have to look and see if I can just listen to those books, because I probably haven't read a book in like 70 years. So, yeah.

Adam G. Katz

49:22

Yeah, no, do it, do it. Especially the one by, I'm pretty sure the one by Jim Edwards is available as an audiobook. It's psychology. So I mean, if you like dog psychology, you probably like human psychology. And the more you learn about how the mind works and how you can influence people, the better marketer you're gonna be, the better business person you're gonna be. I'll give you another quick example. The law of reciprocity. There's another book called Influence by a guy named Robert Ciodini who was a researcher in the, I want to say late 80s and he found that there are seven core principles that you can use to influence people. One of them is the law of reciprocity and we're hardwired to kind of feel certain ways. Like for example, if I give you something, you're going to feel obligated to do something for me in return. or give me something in return. Like it's very hard to receive a gift and not want to actually. return the favor and give somebody else a gift or if somebody does a favor for you, it's hard to not then, you know, feel like you're kind of obligated to do a favor in return, unless you're a sociopath. But for most people, there's this law of reciprocity. And what these researchers found out was that not only is there a law of reciprocity, but you can do something small for somebody and then they can feel compelled to do something big. back for you. So the example that they gave in the book, they looked at this cult that used to be in all the airports in America. and the Colton members would go out in front of the airport and they would pick wild flowers. And they'd walk up to people in the airport and they'd gift them a flower and then they'd follow it up and say, and by the way, if you wouldn't mind donating to our church, we would really appreciate it. And they found that just doing that, giving them a little free gift, increased their donations by something like 400%. I mean, it was something really, really extraordinary how much more donations they got just by doing that. one little thing. So how do you use that as a dog trainer? One of the ways that I used it was people would come to our free consultation and it'd be hot outside and they'd walk into my little area and the first thing I'd do is I would offer them a free bottle of water. You know, it's hot outside, would you like a bottle of water? thank you so much. They go, they sit down, they enjoy the bottle of water. Well, what happens is I've just gifted them something. Now you've got that law for a supprocity working in your favor. Doesn't mean you're going to sign every client, but when it's like the difference between yes or no, just a little bit this way or a little bit that way, I want every little thing I can use to be working in my favor. So there's a lot of benefit to sitting human psychology in addition to dog psychology. I know everyone's a, you know, every pro dog trainer in their heart is a hobbyist and they want to spend all of their free time studying dog behavior. My advice is if you want to have a successful dog training business, it also requires studying human psychology as well because as you know, 90 % of this business is training the owner, not training the dog.

Lianne Shinton

52:42

Yes, absolutely it is. And yeah, it's like a bait word for me as a dog trainer. Like when you mentioned like, well, if you like dog psychology, you might like human psychology, you might like this book. I'm like, I'm totally getting that book now. Like, you know, I'm just, it's just fascinating to me. It's interesting to me. I always want to learn about stuff like that. So, and I think that we could probably start a cult too, just as a side business, because you keep mentioning this and I'm like, I feel like maybe this is like an aha moment.

Adam G. Katz

52:55

Yeah. This could be your next business, Lee.

Lianne Shinton

53:13

Well, I could keep it organized with our CRM and everything, like make sure we capture all those leads, put them in nurture and give them a flower. So.

Adam G. Katz

53:19

I'm a free flower I got from the back of my house. The other thing that I like is that I'm a very value oriented individual. I don't want to spend a dollar and get $1 of value. I want to spend a dollar and get $3 worth of value back. And in all my, every aspect of my life I'm like that, right? Like I only buy previously owned vehicles, cars, because I feel like, you know, let somebody else take the depreciation hit, you know, and then I could still get 90 % of the car's life and I'm getting it at a 30 % discount or a 50 % discount or whatever. So I like the value play. And that's what all this stuff kind of is, is it's saying like, okay, if I'm gonna invest whatever it is, a thousand bucks a month in my business, 2 ,000, 3 ,000 bucks a month. off, like how can I increase the value of the dollars that I'm spending to get back more value for my money? And that's what studying human psychology, specifically marketing and advertising does for you. It allows you to get more value for your money. And I love that.

Lianne Shinton

54:27

Yeah, you're definitely a numbers guy. See, I'm not a numbers guy, but it's nice to have you as part of our team, you know, supporting our dog training through the free Facebook group, through using, you know, Google ads, Facebook ads, your website development. It's great because you can look at things from a different perspective than I, because I'm like not a numbers guy, but everything I hear from you is you're definitely a numbers guy. No? OK.

Adam G. Katz

54:52

I'm not a numbers guy though, I'm a psychology guy. I mean, the numbers, they're important, right? I mean, you need to know some basic numbers, otherwise, you know, the money's gonna go out and you're gonna be left broke. But I'm very much more of a, I guess, psychology guy than I am a, like there's guys out there. You're probably more of a numbers person than you are, or an organization person.

Lianne Shinton

54:58

Yeah.

Adam G. Katz

55:16

then you're letting on. I mean, in order to run the type of software and business that you do, I would imagine you're very, very organized with columns and follow -up series and all that kind of stuff. And that is super important as well. And that's not really my strong point. So I think that what you're offering, because it automates so much of this stuff for the average dog training business owner, is a real gift because if you had to do that kind of stuff, and I don't have the temperament to do that kind of stuff, like I can write a follow -up series, but in terms of setting up the technical part of how to put that into play, I wanna work with someone like you who could do that for me, and specifically a system that we can put in place that will automate that process, and that's a huge part of this whole thing too, because if all you're doing is just trying to bring in a new lead, but you're not, not working the lead consistently, you're leaving 90 % of your money on the table. Meaning, if I get a lead and I call that lead back once and they don't answer the phone and I hang up and then I go on to the next lead and I never follow up with that first lead, I'm leaving a ton of money on the table. And so with your program, with your system and your software, you're able to automate so much of that follow -up sequence so that... I'm not having to kind of like keep everything super organized myself and do a lot of, the follow -up can be automated through text and through email and stuff. And so it's, what you're offering is a huge part of the marketing puzzle that dog trainers can use to... to make more money and to help more dog owners and to really reach their goal and to make running a business much easier. I mean if I had this when I was, you know, when I had my in -person dog training businesses, it would have made my life so much easier and it would have made all the marketing stuff that I'm talking about so much more effective too because you've got, you know, a back end and you're organized and all of it. So I think it's, I think what you're doing is great. I think it's a necessary component to every dog trainer's business.

Lianne Shinton

57:31

Yeah, in the past, you know, I ran Google ads with you and they were fantastic. I was getting so many leads, but I wasn't answering my phone. And so eventually I ended up building out a CRM that could help with that. So yeah, lead follow up, cause you can't just pay for leads and they come in and then you're like not converting them because it could be, you need sales training too, but it could also be that those leads are basically just going in the garbage. So that's definitely important.

Adam G. Katz

57:50

Yeah.

Lianne Shinton

58:00

I wanted to ask more about the Dog Trainer Toolbox and like where people can get started. You know, maybe they already have a website or maybe they don't. Maybe they're interested in Facebook ads. Maybe talk a little bit about that.

Adam G. Katz

58:12

Sure. So if you go to dogtrainertoolbox .com, you'll notice that there's a number of different services as well as information products. So for example, if you're just getting into the business and you don't know how to sell yourself on the phone or you don't know how to run an in -person consultation, or maybe you do, but you just want to be better at it, we've got information products you can purchase and then download and go through those. And a lot of those have actual real -life recordings of clients calling dog trainers. can hear other dog trainers like what they're doing right and what they're doing wrong. So it's pretty cool stuff to kind of get you on the right path because if... Again, if you pay for leads but then the leads come in and you answer the phone, hello, or you don't know how to talk to clients, you're not going to make sales. So we've got the info products. We've also got a number of services, some of which I offer myself and others that I refer you to because they're people that I've worked with or my friends or clients have worked with them and said, hey, we've got a really good result. So for example, I'm not currently running Google Ads, but if you go to dogtrainertoolbox .com, you can click on the link. box that says Google Ads and I'll send you, you put your email in and I'll send you, I'll connect you to the guy that I do recommend who is running Google Ads and does a really good job. As far as where to get started, really I think the foundation for everything is your website because if you're running Google Ads, if you're running Facebook Ads, if you're doing... veterinary clinic networking, if you're doing cold walk -ups or if you're doing on the street side training and people are rolling down their window and you're giving them your business card, eventually they always end up on your website. So the better your website converts, the more money you're going to make, the more consultations you're going to book. It just makes everything else that you're doing work better. I get people who are like, well, can't I just like copy your demo site and I'll change it a little bit? I mean, in theory you could, but every single time that I've looked at the people who do that. They're really, they don't understand like the why behind why it works and they miss that when they try and copy it. And then also typically like the spacing's all wrong and just doesn't end up looking like a professional business website. So we've got that, we've got that offer, the Done For Your Dog Training Business website so that you get up and running from day one and everything on the website's already been A, B tested to get you the best response possible. And it's almost like having an unfair advantage. over a lot of the other dog training businesses in your market because if they spend a dollar to bring traffic and you spend a dollar to bring traffic to your website, your website is gonna be converting so much better than theirs is. So that's for starters. Google Ads is great. Google Ads, you're getting really high quality traffic. You're getting people who are actively looking for what it is that you have to sell, who are clicking on a link and coming to your website, and then hopefully your website persuades them. So Google Ads is great. The downside to Google Ads at this point in time is that literally every dog trainer is using it, and it's super expensive. So even back when I was running the Google Ads, you're paying an average of $2 to $6 per click, and I know in a lot of markets, It's now it's even more expensive than that. So you know you think about it like somebody clicks and that's like that could be dinner for you and your wife at Taco Bell, you know, that's which isn't cheap anymore either but right so, you know some markets like Las Vegas you could easily spend 12 to 14 bucks per click for the money keywords and those are the ones that you want right? Those are the ones that really move your needle. You don't want to advertise, you know for a keyword that's like a Filipina dog trainer who wears red tennis shoes and trains. at the Main Street Park because you're gonna get like, you know, one click a year and yeah, you're gonna get it for a nickel but it's probably not gonna convert. You wanna go after those money keywords, the ones that really, really move the needle. Like... dog trainer near me, dog obedience training near me, dog training, dog trainer, those types of keywords. And there's a lot of them, right, that you want to focus on. And so because they work so well, and it's basically an auction, you're bidding against all the other people who are bidding on those keywords too. And so it could become very, very expensive just to run the ads. And if you don't know what you're doing, you're going up against people who are professional ad managers who do know what they're doing. And so, for example, if you've been on the keyword dog training, right, Google has a high likelihood of showing your ad when somebody types in dog training book or dog training leash or whatever, right? And you're not selling a dog training book, you're selling dog training, you know. services, right? And so the professional ad manager, he knows how to run a negative keyword list and make it so that if somebody types in dog training book, your ad doesn't show and you're not wasting the four to six dollars per click on that, you know, having that ad show for that. So there's a real benefit in working with a professional. Same thing with Facebook ads. So what I like about Facebook ads is that click for click, you can buy clicks, you can buy leads for about 30 to 70 % less than you can with Google Ads. So for example, Google Ads in a certain market you might be spending six, eight dollars per click. In the same market, you might be spending anywhere from 40 to 70 cents per click. So it's significantly less expensive. That being said, people go to Facebook to look at kitty videos and to screw around with their friends and argue about politics. They're not going to actively look for what you have to sell. They're not going to Facebook for that and that's why you need to use the right... the right words in your advertisement to actually hook something. So it's kind of like a school of fish swimming by and you need to use your ad to hook those and pull those in. But you can pull those in for much cheaper than you can with Google. So on average with Google we're seeing a cost per lead of anywhere from $40 to $60. Again, depends on the market, depends on the... the keywords that you're targeting, but in general $40 to $60 per lead. With Facebook we're seeing an average of about $10 per lead. So it's significantly more affordable. And so there's a lot of opportunity there. Now that has to, what also has, you have to weigh is that the quality of the leads with Google is typically better. which, you know, again, but you're paying for that. So there's a little bit of a difference there per lead, but the leads are so much cheaper that you end up coming out ahead. And we have several clients now who've completely stopped running their Google ad campaigns. and are only running Facebook campaigns because it's working so well for them. Now, do I recommend that? No, I think that if you have the staff, if you can handle the volume of leads, do both. You know, as long as you're getting a good return on investment, you know, if you're spending a dollar and you're getting $3 back, or if you're spending a dollar and you're getting $10 back, keep doing that. Don't stop doing that, right? But what I am saying is that it's a really good idea to not have all your eggs in the Google basket and to at least test and diversify getting leads from different sources. And Facebook is one of those that I found right now is working really well. You know, next year it might be TikTok, it might be something else that comes up. It might be Twitter, who knows what. But for right now we're getting really good results with Facebook ads. So if you're interested in that, go to dogtrainertoolbox .com, click on the box that says Facebook ads, and you can test it for really pretty cheap. And the other thing is the way that I do it, which is different from a lot of other people, because I've been a dog trainer myself, I don't do any long -term contracts because I know that all marketing all advertising is always a test and so you can run it for a month very inexpensively compared to Google Ads And see if it works, right? And if it works it gets a good return on investment It typically continues to work month over month If it doesn't work you shut it off and then deploy the money elsewhere in testing something else So what you're doing is a business owners as a doctoring business owner. You're constantly collecting different things that that feed you leads right so that you're not dependent upon any one lead source because any one lead source can dry up you know typically over a period of months but can dry up at any time or maybe your ad account gets banned because Google just arbitrarily decides that you did something wrong even though you didn't that happens so it's really really a good idea to to not have all your eggs in one basket and diversify your lead inflow.

Lianne Shinton

1:07:23

Yeah, and as you say that, that you don't have the contract, you know, you can go month to month. I think for dog trainers out there, if you're doing well right now, everything's going good, you're very happy with the income you're making, it might be a good time to explore doing some Facebook ads so that if there is that ebb and flow that tends to happen in the dog trainer world, you can contact Adam and say, turn my Facebook ads on, I need them right now. or I wanna grow, I wanna have more staff, you know, I really wanna turn my receptionist wants to be a trainer, like I wanna double my training clients. So you'd be able to just turn those ads on and off kind of, I assume.

Adam G. Katz

1:08:04

Yeah, to some extent, I mean, you're always, what's gonna happen is you're gonna... If you work with someone like me, you don't have the month -in -month contract, but if you have a campaign that works, you probably want to continue to have it running even if you dial down the ad spend because you're paying to hold the territory. So, for example, I only take one client per market. I was thinking about not doing that for Facebook ads because in theory you can run several different clients in the same market and it shouldn't matter so much, but... I've A, B tested one specific set of ads that work really, really well. And so to bring on additional dog training clients, sorry, that came out funny, additional dog training clients in the same market. it becomes a little bit of a problem because it's like now I need two sets of ads that work equally well otherwise one is getting more of an advantage than the other client. So really what I've decided to do is just take on one client per market and so once you hire me for markets like a city typically or a territory like a part of a city if it's a mega city like a Dallas or Los Angeles maybe you get the part of the city that you can reliably service. reliably cover. and then somebody else can take the other part of the city. So for example, if you're in the South Bay and somebody else is in the North Bay, then that doesn't matter. But for medium to smaller size cities, typically you're gonna have one dog trainer per market. And so because of that, you're paying not only for the ads, but also the management fee goes towards locking up your territory. So once you have me or whoever you're working with that's good, you wanna hold onto them so that your competition doesn't end up using that person. And then, And when you're ready to turn it back on, you're like, hey, sorry, this guy's been paying me and I can't just turn him off because he's been paying me and go back to working with you. So if you find somebody, my advice is at least continue to run the campaign enough to cover the costs of keeping that person because there's a lot of people advertising now to the dog trading industry. And I see people coming in every week because what happens is these marketing gurus, they use dog training as a good example. They're like, here's an industry that's great for becoming an agency. And you see these guys that they go to a weekend seminar and then suddenly they're a dog training marketing professional, right? And they're offering their services for Google Ads and for SEO and for all this stuff. And they're learning on your dime. They really don't know what the hell they're doing, right? And so you get a lot of these people come in and typically those guys want to lock you into a long -term contract because there should be is it just takes some time for it to work and it really doesn't. I mean within 30 days you should pretty much know I mean sometimes there'll be a campaign that's kind of like it's kind of iffy it's kind of on the borderline let's maybe run it for an additional month and see how it does see if we can kind of get it together and dial it in to get it to work even better but for the most part like if it's just dead and you're not getting If you work with me, you're gonna get leads. The question is how many leads do you get and how much profit do you make from those leads? But generally speaking, you're gonna know by the end of the first 30 days, does it make sense to continue this or should I turn it off and deploy the money somewhere else? So if it works well, in my opinion, you should... keep that stuff in place and continue to use that ad manager even if it just means turning it down and you're paying to just kind of cover the cost of the campaign in order to hold that territory. Otherwise your competition is going to be using them.

Lianne Shinton

1:11:53

Yeah, that's pretty exciting that you can get results in 30 days. That's fantastic.

Adam G. Katz

1:12:00

Yeah, if it works, you start getting leads within the first couple of days. And sometimes there's some tweaking, but usually by the end of the first 30 days, you kind of know like, okay, does this work or does this not work? By the way, also, I've been finding success with two types of Facebook ad campaigns. One of them is called lead campaigns, where...

Lianne Shinton

1:12:06

Wow.

Adam G. Katz

1:12:22

Basically the person clicks on the ad and then there's a form that pops up and they enter their information or in some cases Facebook pre -populates their information which is kind of tricky but it pre -populates their information and then we have them enter, excuse me, we have them enter a couple of... personal details like what's your dog's name, that type of thing, just to make sure that they're awake and they're a real person, not a bot. And then they fill that out and then they press send and then Facebook basically sends you the lead, right? And so they never actually hit your website. So that's the first way that we run these campaigns. And then the second way that we run the campaigns is just a strict traffic campaign where they click on the ad on Facebook. and then it takes them to your website and then your website closes them. And I found that both work and both don't work. So typically what we'll do is we'll start out depending on the qualities of the different market and the individual dog trainer, whether or not they have a dog training website that converts traffic really well, like our Done For You dog training business website does, or not. So if they do have a good website, typically I'll start off by sending the traffic to their homepage. But other clients, maybe I try it with the lead ads first and if that doesn't work then we switch it over to the traffic campaign. So they both work and they both don't work depending on the market and the individual dog trainer.

Lianne Shinton

1:13:49

That's fantastic information. So we are almost getting to the hour here and there's one thing I wanted to ask you because you're funny and I remember you telling me this story once and I wanted to see if you could share like a funny story from your experience as a dog trainer, but I do have one that comes to mind. So I'm hoping it's that one that you're going to share, but if you've got another one, I'm totally excited to hear it.

Adam G. Katz

1:14:01

Funny looking. Huh? Okay, well give me a hand. I'm not sure which one you're...

Lianne Shinton

1:14:21

There was a Chihuahua in a park with a cup and a Dasani water.

Adam G. Katz

1:14:27

Yeah, yeah, yeah, I got it. So a very frou -frou woman shows up at the park. I was running one -on -one private dog training lessons from a local park in Los Angeles. And she shows up and she's got this little chihuahua or some little dog, I can't remember. And she shows up and she was like this classic stereotype of this. uppity white woman, I hate saying that but let's be honest, uppity white woman who's uptight and stuff and she's got her little goosey bag and she's got the dog's, I don't know, the dog had a little outfit on or some bullshit and she's got her Evian water bottle and she's got the little cup, you know, just in case the dog gets thirsty, you know, for our, during our one hour session, you know, if the dog gets thirsty or something she's got this and she's got the bag over her shoulder and the leash and and the husband in tow and the husband is completely disinterested. He's playing with his, I don't remember if he was playing with his phone or playing with something, right? Completely not paying attention, just yes dear, yes, no dear, yes dear, following us around. And so we're in the middle of the park and of course the dog defecates, right? And she like, and then she keeps walking and I'm like. You know, you need to clean that up. This is like my office. We don't want somebody stepping in it. And she gets so flustered and she's so nervous. I don't know why, because I don't think like I'm a super intimidating guy or something, but she gets so flustered and so nervous. She goes, and she says, well, I didn't bring a bag. And so like, I'm like, well, like. maybe use the cup like the water that you've got the Evian bottle water, the Evian water and the cup, dump the water out of the cup. And in my mind, I'm thinking dump the water out of the cup and use the cup as a shovel, right? To pick out the poop and then throw the cup away. So she says, yeah, good idea. So she dumps the water out of the cup and sets the water bottle down and reaches down with her bare hands and picks up the poop and proceeds to put it into the cup. And I react, right? Now, the husband's not paying attention at this point, right? Or maybe that's just normal for them. And I'm like, my God, that's, what are you doing? What are you doing? And she gets super defensive and she goes, what, what? I'm like, use the cup as a shovel, you idiot. Don't use your bare hands. That's disgusting. And so the husband who now doesn't want to seem like he's, Also an idiot says, honey, what are you doing, what are you doing? So then she redirects and gets defensive towards him and she says, what, what, what do you think is gonna happen once we have kids? You don't think there's gonna be like poop on the floor and you're gonna have to pick it up with your bare hands? And I was like, my God, I need to start a mail order company so I can get away from working with these kind of people. Gonna start something up with this new internet thing. Gonna make myself six million dollars. Never have to deal with dog owners again because these people, as you know, don't tell me you don't know, these people are fucking crazy because you're dealing with the general public just like you would in any retail business. You have some amazing, wonderful people, but you also have people that are just fucking nuts. And that's just the way that is. So that was one. I mean, really, I had so many colorful characters. I had a woman who, I didn't realize it at the time, but she was like one of the top porn stars. come and be like my client and apparently she had a crush on me and she took me out to dinner and I just thought it was like, hey, take a dog trainer out to dinner kind of thing. And then I come to find out she's like this porn star and stuff. She didn't look like it. Like, you know, she dressed down, you know, wore like the glasses and stuff and you know, and so I, you know, I was this innocent kid. So I had a guy that was like the captain of the Kings, the hockey team. and his like Jerry Maguire like agent and just all kinds of interesting people. I had one guy that had been like a professional pool player and gambler and he had some kind of condition and he had like large chunks of skin falling off his arms. And I had another couple, they came to me like on a Friday, paid for the program, young couple, good looking couple. being a little bit rough around the edges, but nothing abnormal. And they go home, they finish the lesson on Friday, they go home on Saturday night, or they go home after the lesson, and then on Saturday night, they get into an argument, he pulls out a gun, shoots her in the head, puts the gun in his mouth, swallows the bullet, kills himself. And then the weirdest thing is that the following Tuesday, The brother who was a truck driver, like a long haul truck driver who lived with them, calls me on the phone and wants to know if he can get the money back for the unused dog training lessons. And it wasn't that much, it was like 600 bucks maybe. And I was like, how far down the list does the dog trainer have to, your brother and his wife just killed themselves in your house. And how far down the list does the dog trainer have to be of money? And I just told him like, You know, you can use the credit and bring the dog in, but no, we don't offer refunds. And he was like, okay, well, I'm pretty good with dogs anyways, so I think I'll just train it myself. Thank you. And I was in such shock, I thought this must be some scam just to get their money back or something. But no, I called the Toronto Police Department, confirmed the whole story. It was as reported and just, just weird, weird stuff. So I had my limit around year seven. For me, that was like as much as I could take of dealing with the general public. Because I'm an extroverted introvert and I really don't like people so much unless, not like you obviously, but like the general public, I don't like being around the general public. Pretty happy just being in my little cave here and doing what I do best. So to those of you who love working with people, I salute you. My hat's off to you. You're doing the Lord's work.

Lianne Shinton

1:20:53

Yeah. I think you have a bit more of a wild ride than some of the rest of us. I gotta say though that the Sony poop cup story, I've kinda like told a few people that as if it's my own because it's so funny. Like how you recoiled in disgust when she like scooped it up and put it in the cup. That's what we do.

Adam G. Katz

1:21:16

Yeah, and then the husband like, keyed off me, right? Like the husband probably would have just ignored it and was like, yeah, she's doing crazy shit like this all the time. But like when he realized that I was like recoiling in horror, he wanted to be kind of like on my side of the issue, not on hers, which big mistake to those of you who are married, big mistake, always side with your wife. But.

Lianne Shinton

1:21:23

shit. I can't. Yeah. Yeah. Hahaha! Yeah, that one's fantastic. Yeah. Awesome.

Adam G. Katz

1:21:41

Yeah, so, anyways, hopefully this has been helpful and like I said, anybody who's interested in growing their dog training business, check out dogtrainingtoolbox .com and definitely follow up with Lianne if you haven't already because I think her programs, her software, her offer is really a winner in helping you really manage and grow your dog training business as well.

Lianne Shinton

1:22:04

And what's that free group again? The Doc Trainer in Marketing.

Adam G. Katz

1:22:07

If you go to Facebook, it's the Dog Trainer Marketing Group. You'll see a picture of me with the Dutch Shepherd. And all you gotta do is click join. It'll ask you a couple of questions to make sure you're not a bot. And it's free and it's a super resource because we've got some members that are doing well over a million dollars. Some of them are doing two million dollars a year. And it's just awesome to be able to, especially if you're new, to get in there and get answers from.

Lianne Shinton

1:22:21

It is.

Adam G. Katz

1:22:33

not only myself but other people who are currently doing it with their dog training business. So super resource and the best part it's free. Also if you haven't yet check out Katz on Marketing, K -A -T -Z, Katz on Marketing on YouTube, that's my YouTube channel. I've got over 300 videos at this point on the art and science of starting and growing a dog training business. And again you can watch it in your living room, it's completely free. And it's, if I do say so myself, it's a wealth of information.

Lianne Shinton

1:22:39

Yeah, just the other. Yeah, absolutely. And just the other day, like you're very interactive on that Facebook group. And I love like, I think it was Mike Joseph posted something about like how to deal with the objection of like, I got to talk to my husband and you, I think you made a video like to help. And that's the thing. You're not just like using chat GPT to respond to us and try to help us. You're getting out there and helping us with real words and you know, real responses and video responses as well. So that's really appreciated. Yeah.

Adam G. Katz

1:23:28

I'm the best, yeah.

Lianne Shinton

1:23:30

Well, thanks everybody for watching. I'm again, Lianne Shinton, the host and owner of Pet Biz Experts CRM. And thank you, Adam, so much from the Dog Trainer Toolbox. Awesome.

Adam G. Katz

1:23:39

My pleasure. Thanks, guys.

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